I have a job that a lot of people don’t want. I have been told it is one of the hardest jobs in my profession, because you don’t have control over most situations. My experience of working as Director of Travel Services isn’t as glamorous and as easy as it may sound. I deal with hundreds, sometimes thousands, of passengers traveling at the same time. They are flying to and from many different destinations. The passenger could be thinking their trip should be seamless, without any interruption, and a positive experience. I agree! But, when things don’t go as planned, the person who booked the travel (that’s me), is the one that often gets blamed. Things go wrong all the time—just to mention a few, flight delays, cancellations, weather, computer glitches, volcanos.
What I have learned to do every day is to pray before I start my workday and believe for the best in every situation. I pray for the passengers, the pilots, flight attendants, desk agents, my company team, and me. I pray for all that are involved with getting the passenger from one place to another and back again. That’s my job!
Prayer is a very important part of my life as a believer. Prayer with believing is the key, and it’s how we get answers to needs in our lives. These are the verses in the Word of God that I go to and that help me believe.
James 5:16:
…The effectual fervent prayer of a righteous man availeth much.
Matthew 21:22:
And all things, whatsoever ye shall ask in prayer, believing, ye shall receive.
I was working on a group program that was traveling to Jackson Hole, Wyoming, from all over the world. Jackson Hole is a beautiful place, but it is hard to fly in and out of the airport due to limited flights. On the day of this program, there were several flight delays and cancellations. But with prayer and believing, I was able to get all the passengers to Jackson Hole. Thanks to God and our team, everyone got to the event and had a great time. The whole event was a great success!
On departure day, again, I prayed and believed to get everyone home. Again, there were flight delays and cancellations. As the day went on, cancellations and delays piled up on my computer screen. I did everything I could to get all the passengers out of Jackson Hole. Finally, I was able to get all of them out, but now, because of delayed flights, there were six passengers who would miss their connection flights to their home cities. I prayed and believed to find flights for everyone for the next day, and I did. But, I had one passenger who was not happy about this situation and wanted to fly home that night. Both the airline and I told this passenger there were no flights available. He decided to give me one last call before the end of the day. He was very upset and started yelling at me, telling me I better fix this, and I better fix it now!
This is where staying peaceful came in. During my explanation of the situation, the passenger hung up on me. I decided to give him a little time to calm down before I called him back. During that time I went to my go-to verse on staying peaceful.
Isaiah 26:3:
Thou wilt keep him in perfect peace, whose mind is stayed on thee: because he trusteth in thee.
I reminded myself that my heavenly Father has my back and I can trust Him in every situation! I ran this verse through my mind, spoke in tongues, then called the passenger back. I explained the situation again in a calm manner. I asked him how he was doing and listened to what he had to say. I reassured him that we were all doing everything possible to help him get home, but he was going to need to spend the night. I believe once he felt I was genuinely concerned and doing everything possible to help him, he calmed down. He was okay when we hung up, and he was off to his hotel for the night. He did fly home the next day.
Once the program was over, and everyone was back home, our client sent a great thank-you email to our office regarding everything that happened. They appreciated how successful the program was. The email also said, “We know we had a lot of issues with flights and your Director of Travel was always on it! Your team is AMAZING.”
I just know God has been so good to me. Helping me out each and every day, no matter the situation, big or small. I am always assured that God is there and prayer with believing works. Staying peaceful is how I was able to be assured that God was there, and I was able to help the passenger get peaceful too!
I never would have known any of this if it wasn’t for what I have learned in The Way Ministry. I know that God is always there for me. He is always good. I know that prayer is a great way to seek Him and get answers. I have seen the results over and over again. I can also have great peace in any situation, even while I am working in what could be said is one of the hardest jobs in my profession.
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